PBX Support

Programming, configuration, diagnosis and troubleshooting, repair or replacement of hardware, transfer of PBXs.

A growing need for communication

As the need for communication rapidly increases, new needs arise within businesses to keep up with the present. With our appropriately trained staff, we can provide services for your telephone system.

What we do

Programming/Configuration of the telephone exchange system: Reorganization of the operation of your telephone exchange system according to your new needs, modification of the voice message (IVR), change in the ringing order of your devices, change or addition of new extensions.
Communication Problems: Diagnose and repair faults in your PBX. Fix phone connection problems, poor voice quality or interruptions in your calls.
PBX repair: Repair your PBX hardware or replace it with one of our proposals, personalized to your needs.
PBX transfer: Transfer your PBX from your old address to your new one.
Upgrade/Expansion: Upgrade of the telephone exchange system or expansion where deemed possible.

Advanced applications

Point to Point and Point to multipoint connection: Connect interfaces of remote points, remote extensions, mobile users and softphones on end point devices.
Cloud: Migration of your telephone exchange system to a Cloud environment, taking advantage of the capability for immediate connection of extensions without VPN, providing maximum security and scalability.
SBC: Telephone security to protect yours and your customers' data.
MS Teams Integration: Connect the phone lines we provide through the GoSiP platform or your VoIP phone system with Microsoft Teams using the Microsoft app to receive and make calls through your company's lines and numbers.
Call Recording: Voice recording for external and internal calls to ensure the quality of your services and to verify that your company's procedures are being followed.
Call Analysis: Call reports to know exactly what is going on in your company so you can make informed business decisions.
CRM/ Database Integration: Connect your PBX with your company CRM application or with your database and increase the productivity of your employees